A Relocation Minute… When can the employee expect delivery?

One of the most asked questions during the pre-move survey process is “when can we expect our household goods to be delivered to destination. Will the moving truck leave after shipment is loaded, or wait until the next day?” This is the opportunity for us to discuss the delivery spread with employee and identify delivery expectations for their upcoming household goods move. A delivery spread is provided to the employee to help plan for the relocation delivery.


All delivery spreads for US and Canada moves are based on weight and miles. The reason we provide delivery spreads for the customer instead of specific delivery dates at the time of survey (in most cases) is because we do not have the shipment assigned to a moving van at the time of reserving move dates know as registration. However, once the move date gets closer and assigned to the moving van, our personal moving coordinators will help coordinate a more definitive delivery date based on the loading date, weight, and miles. (Example, 3 bedroom home (10,000 lbs) moving from Dallas to Atlanta would be est 3-12 days). 

Unfortunately, we are expecting longer delivery spreads this summer due the industry wide driver shortage, revised “HOS” (Hours of Service) regulations, and peak season capacity demands, 

To elevate the moving experience for your next employee relocation, here are a few actions some of our clients are taking with their employees to minimize the impact of delivery spreads this summer:

  • Employees should consider moving during the first three weeks of the month
  • Employees should consider moving during the middle of the week
  • Employees should consider the variety of servicing options offered by a professional mover to reduce delivery spreads, reduce costs and/or achieve date-certain deliveries

For more information on relocation resouces, contact Bruce waller at 972-389-5673 or Bwaller@goarmstrong.com


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