I recently read a story about when Henry Ford manufactured his first automobile, it didn’t include a gear for reverse. Can you imagine what it would be like if he decided to quit improving the experience at that point? Do you remember some of the first cell phones? They were so big that they couldn’t fit in our pockets to carry around and were heavy as a brick. The technology was fascinating, but nothing like the improved phones we have in our pockets today. Great companies evolve because they have a continuous improvement mindset, and create a culture of accountability to always be looking for ways to better the product, or service which ultimately leads to a better experience for the customer.
In the recent BRGS “Talent Mobility Trends Survey” posted in January 18, 2018 edition of WorldwideERC “Mobility” magazine, 63% of companies have mobility high on their organizational agenda. In fact, 85% say they have made changes, plan to make changes, or are planning to make changes to the way employee mobility is managed to better align overall with the business strategy, develop innovative strategies, and help business leaders achieve their goals and objectives for success.
Some of the changes companies have made, or plan to make to enhance the mobile employee experience include:
- Develop mobility intranet pages
- Work with leadership to promote mobility
- Launch employee satisfaction surveys / focus groups
- Increase transparency into the career benefits of mobility
- Improve frequency if communications
- Invest in employee facing technology / apps
- Set up a mentor / spouse program
- Publish more success stories
What plans for innovation does your company have in 2018?
It really doesn’t matter if you relocate 5 or 50 employees / families each year, they are ALL important. Focusing on improving the customer experience is on the forefront of many industries today including mobility, and it will take innovative changes to make significant impact for the employee and family relocating.
Quote of the Week... “Insanity is doing the same thing over and over again and expecting different results.” (Albert Einstein)
Call to Action: Review the list and add at least one innovative strategy to consider for 2018. Share with your team and see if you can create positive impact for your program. Your employees will appreciate it and so will your mobility team!
This has been A Relocation Minute on “BRGS Survey Talent Mobility Trends” with Bruce Waller, For more information, call 972-389-5673, or email firstname.lastname@example.org or check out our my social media Facebook and Twitter page.
When you grow in your leadership, everything around you will grow too! Check out www.BruceWaller.com to review my latest leadership book “Find Your Lane” on sale at Amazon and DRIVE with PURPOSE!